CAMBRIDGE, Mass., Feb. 4, 2019 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world's leading enterprises, today announced enhancements to its suite of healthcare applications, including Pega Care Management, Pega Customer Service for Healthcare, and Pega Marketing, that create a seamlessly connected, unified healthcare engagement platform. This platform provides a more collaborative, transparent environment to deliver proactive, personalized patient and member experiences that improve engagement and health, as well as clinical and business outcomes.
As healthcare organizations strive to compete in a digital world, many are still encumbered by siloed, legacy systems that create frustration and disrupt outreach, care, and disease management. Part of the Pega InfinityTM suite of digital transformation solutions, Pega's healthcare solutions are now available as a fully unified platform, providing a comprehensive view into the entire health experience – from disease and care management to customer service interactions and outreach – so providers and payers can create fully connected experiences, accurately document entire health journeys, and quickly resolve issues from end-to-end to improve health and business outcomes. New features include:
Pega currently works with the largest global healthcare companies to help them achieve their digital transformation and customer engagement goals. For more information, visit Pega at HIMSS19 from February 11-15 in Orlando, Florida, Booth #3626.
Quotes & Commentary
"Healthcare is personal, so organizations need to do everything they can to give patients and members a seamless, personalized, and compassionate experience during each point of contact. However, the industry still struggles to provide frictionless end-to-end patient journeys," said Kelli Bravo, vice president and industry market lead, healthcare and life sciences, Pegasystems. "Pega's fully unified suite of healthcare applications will not only make it easier to interact with patients and members, it will – most importantly – help create better health outcomes."
Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega's adaptive, cloud-architected software – built on its unified Pega PlatformTM – empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. Over its 35-year history, Pega has delivered award-winning capabilities in CRM and Digital Process Automation (DPA), powered by advanced artificial intelligence and robotic automation, to help the world's leading brands achieve breakthrough business results. For more information on Pegasystems (NASDAQ: PEGA) visit http://www.pega.com.
SOURCE Pegasystems Inc.